Faq

Ordering & Payment

How can I place an order?
To place an order, simply browse our collection, select your desired items, and proceed to checkout. Follow the prompts to enter your shipping information and payment details.

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure online payment options.

Shipping & Delivery

How long does shipping take?
Shipping times vary by location and the chosen shipping method. Typically, orders are processed within 1-2 business days and a delivery estimate will be provided at checkout.

Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times will be calculated at checkout based on the destination.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of receipt for a full refund, provided the item is in its original condition. Please contact our customer service for a return authorization.

Can I exchange an item?
Yes, we offer exchanges for items of the same value. Contact us for exchange instructions.

Product Information

Where are your products made?
Our products are sourced globally, featuring unique designs from various regions including Asia and Europe.

How do I choose the right size?
Refer to our size guide available on each product page for detailed measurements and fitting advice.

Contact Us

How can I contact customer service?
For any inquiries, please email our customer service at [email protected] or use the contact form on our website.